Delivery Information for Infinity Exposure
Thank you for shopping with Infinity Exposure! We understand how important it is to access your digital photography courses quickly and seamlessly. Below, you’ll find all the information you need about how we deliver your purchased courses and what to do if you encounter any issues.
How We Deliver Your Products
At Infinity Exposure, we specialize in digital products, ensuring that your courses and content reach you instantly and securely. Once your payment is confirmed, we deliver everything directly to your inbox.
1. Instant Delivery:
As soon as your payment is successfully processed, you'll receive an email with a secure download link or access to your purchased course. Whether it's a photography course or other digital content, the email will contain everything you need to get started with your new learning experience.
2. Multiple Emails for Multiple Purchases:
If you purchase more than one course or product, each will be delivered in a separate email for ease of access. Each email will contain individual links or login credentials for each product.
Delivery Timeline
We aim to deliver your digital products as quickly as possible. Here’s what you can expect after completing your purchase:
1. Immediate Confirmation:
After completing your order, you’ll receive a confirmation email within minutes. This email will include a link to your digital download(s) or login details for your course(s).
2. Instant Access:
If you don't see the email in your inbox immediately, please allow up to 15 minutes for delivery. This is a rare occurrence, but we want to make sure everything is delivered to you correctly.
3. Check Your Spam/Junk Folder:
If the email doesn’t appear in your inbox, sometimes email filters can redirect it. Please check your spam or junk folder to ensure you haven't missed it.
How to Access Your Products
1. Click to Access:
Inside the email, you’ll find a secure link to download your purchased product or access your course. Simply click on the link, and your content will be ready to enjoy.
2. Courses & Special Content:
If you purchased a course or exclusive content, you’ll receive login credentials and detailed instructions on how to access the course through our secure platform.
File Formats
We deliver our digital products in the following formats for your convenience:
- Photography Courses: Access through online platforms, PDF guides, or ZIP files (for course materials).
- Additional Content: PDF, MP4 (for video content), or other appropriate formats depending on the course or product.
If you're unsure about the file format or need help opening any files, feel free to reach out to our support team. We’re happy to assist you!
Need Assistance?
At Infinity Exposure, we’re dedicated to providing you with a smooth learning experience. However, if for any reason, you don’t receive your download email or experience issues with your course content, we’re just a message away.
1. Missing Email:
If you haven't received your download email or access credentials within an hour of your purchase, let us know. We'll re-send the email or help you troubleshoot the issue.
2. File Problems:
If you encounter any issues with your course content or have trouble accessing your product, contact us and we’ll provide you with a working link or alternative solutions.
3. Contact Us:
Our customer support team is available 7 days a week. We aim to respond to your inquiries within 24 hours. Your satisfaction is our priority.
Tips for Successful Downloads
- Use a Reliable Internet Connection: Ensure that your connection is stable and strong for uninterrupted downloads.
- Keep Files Safe: Once you've downloaded your files, be sure to store them in a secure location on your device. We recommend backing them up on cloud storage or an external hard drive.
- Update Your Software: If you encounter issues opening certain files, make sure your software (media player, unzipping tool, etc.) is up to date.
Additional Information
If you’re purchasing a bundle or multiple products, we may send you several emails. Each email will contain links or files for the specific products, so be sure to download each one individually.
We hope this page provides all the clarity you need about receiving your digital photography courses and products from Infinity Exposure. If you have any questions or concerns, feel free to reach out to us anytime!
Thank you for choosing Infinity Exposure, where your next photography journey starts with just a click away! 📸